Launch and manage tours
Contents
Product Tours is currently in private alpha. Share your thoughts and we'll reach out with early access.
Currently only available on the web. Requires posthog-js >= v1.324.0.
Launching a tour
Tours won't show until you launch them, regardless of targeting method.
- Go to your tour in Product tours
- Click Launch
Auto-launch
When auto-launch is enabled, the tour automatically shows when a user meets all targeting conditions.
If auto-launch is disabled, the tour won't show automatically. This is useful if you want to trigger tours programmatically or from other tours.
Stopping a tour
To stop a running tour, click Stop. The tour stops showing immediately.
Editing live tours
You can edit a running tour. Changes take effect immediately:
- Content changes (text, images, buttons)
- Targeting changes (URL, user filters)
- Appearance changes (colors, positioning)
Archiving tours
Archive a tour when you no longer need it. Archived tours:
- Stop showing to users immediately
- Remain in the archived tab for reference
- Keep their analytics data
- Can be restored if needed
Deleting tours
Delete permanently removes a tour and cannot be undone.
Delete is only available for:
- Draft tours – tours that have never been launched
- Archived tours – launched tours that have been archived
Launched tours must be archived first before they can be deleted.
Note: Tour interaction events in your data are not affected by deletion. Only the tour configuration is removed.